Over the past few years there have been numerous issues which have raised the ire of many residents, evincing passions that have hitherto been unknown in this community. We are referring to the various draft structure plans, the proposed Inkerman bike path, as well as the Carnegie Pool redevelopment for the current projected cost of $51 million. Why this has and is happening relates directly to council’s overall approach to ‘consultation’ and the methodology for disseminating vital information.

A few overarching comments and questions to begin with:

  • How reasonable is it to release hundreds upon hundreds of pages of documents and expect residents to fully understand, or have the time, to read, digest, analyse, and then comment on any proposal?
  • How reasonable is it to present ‘designs’ that provide no essential data such as cost, or vital information on current traffic data, the percentage of green open space, versus concrete; the potential for overshadowing of open space; the number of proposed tree plantings versus removal of existing trees, etc.?
  • Is the ‘top down’ approach really providing residents with clear options based on the above?
  • Is the timing of forums the best approach for those who work, or for families with children – ie during the day, or smack in the middle of dinner time or bed time for young kids?
  • Are the questions asked in surveys truly designed to elicit informed choices?
  • Are the resulting officer or consultant reports a true reflection of the feedback provided?
  • How can the goals of transparency and accountability be integrated fully into all consultation methods?

We believe that residents and councillors deserve a lot better if the goal is truly ‘evidence based’ decision making as has been stated again and again. What is asked, and how it is asked and analysed validly, remains the cornerstone of sound consultation. How this is then reported becomes crucial.

Below we highlight our reservations plus providing recommendations to improve the process and to address the above bullet points.

STRUCTURE PLANNING

Council’s first step in the process of developing structure plans came in 2017 with its surveys on ‘activity centres’.  Fair enough! But did the actual questions provide residents with a realistic insight into what they were actually commenting upon? When the phrase ‘shopping strip’ is used again and again, how many respondents had any inkling that this could, and did, lead to the rezoning of surrounding residential streets? How many respondents had any inkling that the size of their activity centre was to be expanded when the terminology used was consistently ‘study area’? And how on earth could the resulting reports be so out of kilter with the data actually provided? (See: https://gleneira.blog/2017/03/21/structure-planning-consultation-2/

Here is an image of what was asked. Please note the continued and slanted emphases on ‘shopping strip’. Not one single question was designed to elicit responses to the matters that had clearly concerned residents for eons – namely building heights, open space, and parking.

RECOMMENDATIONS FOR ACTIVITY CENTRE STRUCTURE PLANNING CONSULTATIONS

  • Provide residents with a short, informative Discussion Paper that emphasises in a succinct manner all the pros and cons of what is proposed.
  • Ensure that council resolutions are carried through. For example, it was resolved on the 23rd May 2017 that council: endorses the creation of the Activity Centre Community Advisory Committee and request the expression of interest for community members. This never eventuated!!!!!!
  • When the Glen Eira News provides articles on the issue, then it must include all the relevant details being considered.. This was not done in either the April, June, July, November, 2017 editions. Unless residents were prepared to plough through reams of documents, they would not have had any inkling that 12 storeys was being considered for Elsternwick and Carnegie. Even with the final announcement of April 2018 (see below) those residents who had not followed the issue closely would not know what had been passed. Instead we have the usual jargon of ‘right buildings’ in the ‘right locations’, or the import of the word ‘guidelines’ (ie prescriptive or discretionary) without any real information being communicated. All is made to sound wonderful in what can only be interpreted as nothing more than another public relations exercise rather than information provision!

  • Ensure that questions included in surveys are not nebulous and vague – that they direct residents to the crux of issues. For example, would it have been too hard to include questions along these lines –
  • What do you consider to be an appropriate height for Centre Road buildings?
  • Are you in favour of any council sell off of public land to consolidate car parking in one spot?
  • Where would you like to see extra open space created and why?
  • What parking restrictions should council consider for this activity centre?

Council did not come close to asking questions of this ilk!

Finally, why shouldn’t the Community Engagement Committee vet proposed questionnaires and surveys? Why must everything be a top-down approach? And why shouldn’t residents be directly involved in the analyses of any responses? Unless of course, council’s main objective has been to push through its agendas regardless of what residents say they want. And there is plenty of evidence to support this notion, sadly!!!