GE Service Performance


True to form, GESAC barely rated a mention at Tuesday night’s council meeting. No Pools Steering Committee report, nothing in the Audit Committee ‘minutes’. But buried in the Financial Report, there are the following statements:

“Please note that GESAC forecast income has been reduced by $520K in order to more accurately reflect the timing of opening the Centre. This reduction in income has been offset by a reduction in employee benefits expenditure of $220K”.

“Unfavourable variance in User Fees and Charges $1.12M (includes delay in income expected from GESAC $1.33M)”.

The listed ‘income’ from GESAC is the princely sum of $3,000 and expenditure of $1,187,000. The black hole of lost income is turning into the Grand Canyon, especially when there could be further ratepayers’ subsidies that cover up for the basketball allocation fiasco. Here’s a public question that was asked on Tuesday night and the typical non-answer –

1. Will all the existing basketball courts be fully utilised by the Warriors each week from the opening date?

2. If some courts stand empty, will the Warriors be paying for any courts they do not use?

3. If unused courts are not paid for by the Warriors, what is the expected revenue loss to Council?

4. What is the anticipated duration of any ‘under booking’?

The Mayor read Council’s response. He said: “The Warriors will be utilising the indoor courts in accordance with the Expression of Interest (EOI) accepted by Council. All Councillors have previously received copies of the EOI which is confidential.”

We’ve received some emails from a reader in relation to the recent Planning Audit Report for 2010/11 published by the Department and which we highlighted several posts ago. The emails reveal that all the figures and graphs have been compiled on the basis of the data submitted to the Department – ie Councils have provided the stats. We are left to ponder once again whether the Glen Eira figures represent another ‘clerical error’?!!  Our focus is the stated increase in the car parking waivers. The bar graph shows that for this category in 2009/10 Glen Eira had 8 applications and in 2010/11 the claim is that they had 25 applications.

We cannot agree with these figures. The Department’s definition of this category is: “An application which requires consent for a waiver or reduction in car parking requirements” (page 201 from the full report). They have also written:

Put simply, any application for a planning permit received by Council (be it for a new permit, or an amendment to an existing permit) that includes a waiver/reduction of car parking should be marked as such. Be aware that whether the permit is issued/refused or winds up at VCAT should have no bearing on this number, as it is when the application is first received at Council that we count it.

Glen Eira claims that they have received approximately 1200 applications. Of these, only 25 included the request for a reduction/waiver in car parking schedules for the financial year of 2010/11.

We’ve therefore gone to the trouble of double checking all the VCAT reports contained in council minutes for the period under consideration. We’ve looked at all the scheduled hearings and their descriptions of the actual applications. Readers should note that the VCAT appeals represent applications that have already been decided – not simply applications that have been ‘received’. Even on these reduced figures we find that nothing tallies. VCAT appeals that contain car parking waivers tally over 30 and not the 25 that presumably council provided to the department. We emphasise that we have no way of knowing how many other applications that did not go to appeal and were simply decided via delegation also included the request for car parking waivers. It could tally hundreds and not merely 25 as claimed.

Listed below are the addresses that we’ve found of the VCAT appeals for 2010/11 that contain such waiver components. Even if not all of these were decided in the 2010/11 period, it would still not cover the countless decisions made under delegation, or by the full Council.

  • 1032 Dandenong Road, Carnegie
  • 439 and Lot S4 441-495 Inkerman Road St Kilda East
  • 82 Hotham Street, St Kilda East
  • 326-328 Hawthorn Road, Caulfield
  • 36-40 Hawthorn Road, Caulfield North
  • 619 Glen Huntly Road, Caulfield
  • 9 Morton Ave, Carnegie
  • 763 Centre Road, Bentleigh East
  • 261 Centre Road, Bentleigh.
  • 356-364 Orrong Road Caulfield North
  • SUITE 1-2G, 261 Centre Road, Bentleigh.
  • 1 & 1A Albany Court, Caulfield North
  • 142 McKinnon Road, McKinnon
  • 285-305 Centre Road, Bentleigh.
  • 233-247 Glen Huntly Road & 12-14 Ripon Grove, Elsternwick.
  • 15 Dudley Street, Caulfield East
  • 111-113 Poath Road, Murrumbeena.
  • 36-40 Hawthorn Road, Caulfield North.
  • 107-109 Gardenvale Road, Gardenvale.
  • 888-890 Glen Huntly Road, Caulfield South
  • 389-395 Neerim Road & 10 Emily Street, Carnegie.
  • 2-4 Station Street, Caulfield North.
  • 47 Kooyong Road, Caulfield.
  • 5 Dudley St & 1 Gibson St, Carnegie.
  • 183-189 Booran Road, Caulfield South (waiver of loading bay)
  • 715-727 Warrigal Road, Bentleigh East
  • 31-32 Leamington Street, Caulfield East.
  • 354 Glen Huntly Road Elsternwick
  • 443-457 Hawthorn Road, Caulfield East.
  • 251 Koornang Road, Carnegie
  • 633 Centre Road, Bentleigh
  • 4 Maple Street Caulfield

GRAND TOTAL – 32

This of course leaves open to question how many other ‘clerical errors’ might be contained in the data that council sent off to the Department?

The lunacy continued at VCAT last week with a Council entourage of 7 individuals showing up to defend the Penhalluriack application for FOI release of documents pertaining to the mulch facility. Apart from the council barrister presenting council’s case, plus his instructing barrister or solicitor,  present were also Mr. Hayes (barrister) from Maddocks, Mr Peter Jones, Mr Mark Saunders,(as witnesses); Ms Rachel Kenyon and another council officer. In all, 7 very highly paid people, sitting around all day. How much this has cost ratepayers is anyone’s guess. Penhalluriack had his barrister presenting his case and the instructing barrister.

Council’s arguments focused on two facets of the Information Privacy Act – the 6 requested documents were ‘exempt’ since they constituted ‘working documents’, were ‘opinion’, ‘advice’ and that the public interest would not be served via their release. They were also labelled ‘personal affairs’ and if released would create public ‘speculation’. The following words arguing against the FOI application featured frequently in Council’s arguments – ‘misinformation’, ‘confusion’, ‘mischief’ etc. In other words, if the documents were to be released then the poor old public would be confused and ‘harmed’! Council’s barrister also highlighted that fact that it was only Penhalluriack who wasn’t ‘satisfied’ with the consultant’s ‘advice’. Case law supporting these contentions were  cited.

When discussion focused on the actual documents the room was cleared – since these were ‘confidential’ documents. However, the gallery did get the opportunity to witness the early part of Peter Jones in the witness stand. Asked by council’s barrister if he would like to change anything in his written statement, Jones asked for one sentence in a paragraph to be deleted. The barrister then had to remind him about several other paragraphs that contained identical sentences! Mr Jones also appeared very confused as to the YEAR of audit committee meetings, first stating 2010 and then (with prompting) from the barrister, changing this to 2011. Coaching of the witness was clearly evident, but it did not prevent Mr Jones from blushing bright red at his errors and apologising! When cross examination was about to begin, the gallery was cleared and during this time (over one hour) Mr Saunders was also cross examined.

Upon returning to the ‘chamber’ Penhalluriack was called to testify. Neither his, nor Council’s lawyer asked any questions!

Throughout this morning session it was made clear that the scientific consultant’s report had contained many more recommendations that did not make it into the public version of the report. The requested documents, we presume, pertain to these sections.

Following the lunch break, Penhalluriack’s lawyer presented the arguments for document release stating that this was a special case and earlier precedents of ‘working documents’ did not apply since (a) health and therefore the public interest was at stake and (b) since council had asked for ‘independent’ advice one should expect that consultants are in fact ‘independent’ and not regarded as council officers.

The decision will probably be handed down in a few weeks. A most expensive way to haggle over six pieces of paper!

IT SHOULD ALSO BE NOTED THAT THE MUNICIPAL INSPECTOR HAS DETERMINED THAT CR PENHALLURIACK HAS NO ‘CONFLICT OF INTEREST’ REGARDING THE CLOSURE OF THE GLEN HUNTLY MULCH FACILITY. The 64 dollar question is: Will the Leader publish this latest news?!!!!!

From the Agenda Items for next Tuesday –

11.3 Councillor questions

“VCAT Proceedings – Councillor Conduct Panel .

It has recently come to my attention that Cr.Penhalluriack is appearing before VCAT in a full day’s compulsory conference on the 12th April 2012.

I have 2 questions which I wish to address to the Mayor in relation to the OH&S enquiry, the CEO Contractual Arrangements Special Committee, the Councillor Conduct Panel and VCAT proceedings, all in relation to Councillor Penhalluriack.

The first question relates to legal costs and is in 2 parts:

First, what legal costs have been paid to the Council’s solicitors in relation to these matters to date?

Secondly, what cost estimate has been provided by the Council’s solicitors in respect of the future conduct of this matter?

My second question relates to what mechanism had been put in place to provide instructions to the Council’s solicitors in relation to the conduct of this matter. In particular, given that the decision to refer the matter to a Councillor Conduct Panel was made by Councillors:

Are you responsible for providing instructions to the Council’s solicitors?

What mechanisms do you propose to ensure that Councillors are kept briefed on the preparation and the conduct of the proceedings?

Yours Sincerely,

Cr. Cheryl Forge.”

COMMENT

What a pathetic state of affairs that a question such as the above has to be given ‘with notice’ – otherwise it would not have appeared in the agenda! The other sad aspect of such a question is that if it has to be asked then councillors obviously do not know the answer! In other words, our money is being spent willy-nilly, and only administrators have any idea of how much these shenanigans are costing!

We look forward to the verbal and written gymnastics that this question will undoubtedly produce. Will the ‘response’, for example, only provide data for ‘solicitors’ and not barristers? Will the ‘brief’ given to councillors be ‘brief’? As a safeguard, we urge Cr. Forge to ask for copies of ALL invoices from all solicitors, barristers, and monkey’s uncles!

Audit Committee – Expressions of interest  
Kingston City Council is seeking an independent, suitably qualified member of its Audit Committee for a 3 year term. The Audit Committee meets on a quarterly basis and is an independent advisory committee to Council operating in accordance with an adopted Audit Committee Charter.
Council welcomes expressions of interest from individuals with finance and accounting skills, legal compliance and risk management backgrounds. Additionally, applicants must be able to demonstrate a well developed ability to apply appropriate analytical and strategic management skills.
Further details on the requirements and a copy of the Audit Committee Charter can be downloaded here. Written expressions of interest close at 5pm on Friday, 13 April 2012 and should be forwarded to Sharon Banks, Kingston City Council, PO Box 1000, Mentone 3194 or emailed to sharon.banks@kingston.vic.gov.au.
Links
Download Files Information Package – Member Audit Committee 2012

VCAT LAW LIST FOR 15TH MARCH

Room 1.3 – Senior Member J. Smithers
11:00 AM G657/2011 Cr Frank Penhalluriack v Glen Eira CC

Tomorrow will feature Cr Penhalluriack’s FOI application to VCAT for documents related to the closure of the mulch facility in Glen Huntly Park. From previous articles in the Leader we understand that the basis of this FOI application is to gain access to some incredibly important materials related to the scientific consultant’s report – such as, the very first version of their report that went to Senior Officers, rather than councillors. Readers will remember that the final public document was not the first version of the report, but subsequent ones.

This entire saga has done nothing except cost ratepayers money and will continue to do so. We ask:

  • Why is this administration denying a councillor documents which are integral to councillors’ decision making
  • Why is council willing to spend mega-bucks on barristers/lawyers to fight this application?
  • Why is council running the risk of having all costs awarded against them?
  • By not producing these documents is there possibly a major cover up?
  • If released would such documents reveal ‘interference’ by administrators?
  • Is it mere coincidence that the Leader has just this week run another story on the mulch facility?
  • By not dismantling the mulch shed immediately following the 7 to 2 council resolution how much has the hire of steel fencing for nearly one year cost residents?

We conclude that this issue is far broader than a mere mulch heap. It again goes to the heart of good governance. Councillors are elected to make decisions based on the information provided to them. If this information is skewed, incomplete, ‘doctored’, or simply withheld, then the decisions must inevitably also be flawed. Administrators should be nothing more than a conduit for such information. We also maintain that councillors have every right to ask for documents that pertain to issues that they are required to decide upon. It is extraordinary that an elected councillor has to go through an FOI process in an attempt to secure the complete information. The refusal by administrators to accede to this request, and to fight it at ratepayers’ expense is simply beyond belief. If there’s absolutely nothing to hide then why take up the cudgels as this administration has so obviously done? In the public interest it is essential that all versions of this report, as well as other documents, are available for close scrutiny.

Another email from our disgruntled Rowan St. resident –

“Good afternoon Jamie- I’ve just received in the mail  a Notice from GE Council that Road Works (road profiling & new asphalt) will be undertaken in Rowan Street Elsternwick (but just between Shoobra & Orrong Rods)- interestingly not in Rowan Street over Orrong Rd.

I would like to know how much this will cost ratepayers. Also I would like to know how much the ‘Keep Left Roundabout sign’ cost to erect? If you recall I  reported the incident where the sign was totally flattened by a speeding driver (because there are no speed limit signs or any other deterrent for drivers to stop them driving at speeds they wish!).
The fact Council is doing the road works is astounding me – where is the rationale for this action, and how will this action improve road safety for local residents, other pedestrians & pets?
In fact this situation presents a great opportunity for Council to actually put in (at the same time some key safety measures in this stretch of Rowan Street, for example, expanding the boundary of the roundabout to ensure drivers slow down at that point, or erecting one speed hump at the downward slope in the street towards Orriong Rd, or erecting speed limit sign & CHEAPER for ratepayers as you are already doing works here!). Any one of these measures would have demonstrated a Council that is strategic, thinks broadly & spends ratepayers $s cost effectively, instead of adhoc, piecemeal & with disregard for spending ratepayers $s wisely, as this action actually shows.
In fact it probably would have been cheaper by now for Council to have erected one speed hump than have to replace the above mentioned sign.
What is needed is measures that slow down traffic in local streets, not improving the surface so that cars can travel as fast as they wish.
I look forward to your reply to the questions I posed above, at the earliest opportunity.
I note I have not received any response from you to my other 2 emails.  Please advise when I can expect to receive your response to these?
Thanks,

We’ve received the following email and attachment from a resident –

“NOT GOOD ENOUGH

“The Caravan Industry Australia wishes to keep you fully informed of short-term road closures during the upcoming 2012 Caravan and Camping Show”  has today (9th March) appeared in impacted residents letter boxes.  Notification the day before does not constitute being “fully informed” and who the heck gave these people the right to limit my access to my property.   During last year’s Spring Racing Carnival, the MRC pulled the same stunt, with one days notice. Calls to Council complaining resulted in Council denying all knowledge of the closures.  About two weeks later, Council sent out a survey to local residents.  None of the results of that survey have been announced or reported back to residents.   Council is responsible for managing traffic movements and street closures in Glen Eira – Council has a traffic management department for this purpose. 

  • So why isn’t there a published traffic management plan for major events at Caulfield Racecourse
  • Why  haven’t impacted residents be allowed to review and comment (we know our streets better than anyone)
  • Why is any Tom Dick or Harry allowed to close off my street
  • Why is the closure notice presented the day before (these events are well known before hand and have had months of planning).
  • Will Council enforce the parking restrictions in the surrounding residential streets?

Council is definitely failing residents in this instance.”

The flyer is uploaded HERE

 

We’ve previously posted on the total dissatisfaction of residents with a recent Planning Conference chaired in court room style by Lipshutz. The following emails are the follow up from this event. We draw readers’ attention to these salient points:

  • Not one single concern raised by this resident has been answered by Hyams
  • The spin is offensive, especially council’s reference to ‘resolution’ and ‘facilitation’
  • The entire process is offensive and slanted in the developer’s favour
  • Council does nothing to assist residents

Here are the three emails.

“Extract below is from the Glen Eira Council’s website. 

What is the purpose of the planning conference? 

  • To ensure all parties have a clear and accurate understanding of the proposal;
  • To provide an opportunity for all parties to express their views in respect to the proposal;
  • To allow the community to air their views and concerns about a development proposal;
  • To facilitate an understanding of the matters/issues which are in contention; and
  • Where possible, attempt to resolve or reduce the issues in dispute.

The planning conference on 22 Feb 2012, for development at (address deleted) did not follow the above as set by the Council. After 3 residents had spoken, the rest of the objectors were snubbed by the moderator and were not allowed to express their views in a fair manner. We are all civilised residents of Glen Eira and had a fair reason to be there. The moderator, (Lipshutz) conducted the forum like a courtroom proceeding. It should be clarified within the purpose of the planning conference that discussions are not permitted.

There was no attempt by the planning rep or the developer’s rep to answer any questions about issues. The council’s planning rep could not even define medium density. Is it an interpretation that works in favour of the developer?

Objectors were not permitted to ask a question of the developer’s rep. The meeting was concluded abruptly and residents have no way of knowing how the issues raised will be resolved. We came away from the meeting no more satisfied than before we went in.

The next step I believe is the voting on 20 March. In the interim, residents know nothing till it goes to vote. You call this system of listening to objections fair? In order to do that, you need a neutral moderator and some allowance for discussion. Otherwise, you are wasting the residents’ time.

If that was the only opportunity for the residents to get answers and clarifications, the entire process was less than satisfactory

Thank you

++++++++++++++++++++++++++++++++++++++++

Mayor Hyams responded:

Dear (name deleted)

Prior to the matter going to a vote, residents will have the opportunity to see our planning officer’s recommendation. This will be part of the agenda for the Council meeting, which will be available online or from our libraries from around noon the previous Friday. Residents may also contact councillors at any time to express their views about the application, and, once the agenda becomes available, about the recommendation. 

Regards,

Jamie

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Here is the resident’s answer to this missive:

Dear Jamie

Thank you for your response. I pleased to know that there will be an opportunity to see the recommendations made by the planning officer on Friday 16th March. If the matter is being voted on the 20th March, it leaves the objectors with a day to discuss further, if permitted!  What is the procedure should the residents have objections to the recommendations?

There is a strong sense of disgruntlement amongst residents regarding transparency and clarity on part of planning officers. Particularly when they cannot define medium density. Most importantly, have any of the planning officers on the case of (address deleted) development actually visited the street? Are decisions made on the basis of drawings alone? If that is the case, the drawings for this project represent nothing of the street’s character. It is of utmost importance that planning officers get a look and feel of the streets that plans are being submitted for and get in touch with reality.

It was requested at the conference that a proper independent traffic survey be conducted by the Council for (name deleted) Street, as the one provided by Urbis was not a true representation. So far the residents have seen nothing.  Conducting a traffic survey for a couple of hours for a development which will have high impact on the street infrastructure is not adequate.  We have called up the company that conducted the survey for Urbis/Vujic, however, they declined to comment or offer general advice as they were working with the developer and it would be conflict of interest. Other companies that conduct such surveys also were unhelpful due to conflict of interest!

The Planning Process is less than satisfactory and something that the council must review. For a proposal of such nature, the planning officers should have tossed it out at the pre application planning meeting. It beggars belief about the planning departments transparency.

Thank you

We freely admit to a growing sense of frustration every time Lipshutz states that GESAC is ‘progressing well’ and ‘on budget’. It’s laughable because the ‘budget’ has undoubtedly been blown out of the water countless times already. We also freely admit that the following is mere supposition. It has to be, given that this Council has steadfastly refused to provide real facts and figures on GESAC. We know so very little about the expenses, about the costs, about revenue losses. The bottom line in all of this is a mystery. However, we like mysteries and present the following figures – simply as a guide. We stand to be corrected and we’ve undoubtedly left out much simply because Council has left out much in its disclosures to the most important people – us – the ones who are paying all the bills.

Here’s what we do know:

  • Vic Roads demanded that ALL the costs for the installation of the traffic lights in East Boundary Rd., plus all the necessary re-routing be paid for by Council. We estimate on very old figures that traffic lights are in the vicinity of $150,000. Add to this roads, pavements, landscaping, etc. and it’s feasible to suggest another $300,000 to $400,000. We are also willing to bet, that this figures isn’t included under GESAC CONSTRUCTION. Rather it is more likely to be camouflaged under ‘roads, drains’ etc. We maintain however that if this council was fair dinkum, that the cost should be directly attributed and counted into the GESAC BUDGET.
  • $450,000  for car park extension
  • $391,000 for playground ‘relocation’
  • $1,820,000 on interest repayments for one year
  • $330,000 for outfitting a café
  • Speed humps galore along neighbouring streets. Estimated at $16,000 per speed hump which would equal close to another $50,000 – should also be included under GESAC construction
  • 50 additional staff. Let’s be conservative and say that most would be part time and hence around $20,000p.a. That’s another million at least!
  • $760,000 hire purchase agreement for 4 years – making it $190,000 per year
  • Cardio equipment at $277,000 for 4 years – thus approx. $70,000 per year
  • $100,000 ‘promotional materials’
  • $60,000 chemical costs
  • $47,000 printing and stationery
  • $72,000 ‘referee’ payments
  • $95,000 GESAC software
  • $1,653,000 furniture & fittings
  • $49,000 – Pool vacuum and two way radios

These are just some of the things that we do know from the proposed budget and recent events. What still has not surfaced are the following facts and figures:

  • How much will heating/cooling cost?
  • How much will cleaning cost?
  • How much will lawyers ultimately cost – especially if Hansen & Yuncken don’t play ball?
  • How much will general maintenance cost?
  • How much will water cost?
  • How much revenue has been lost due to delay in opening?
  • How much revenue has been lost if basketball courts are not fully utilised by Warriors? And for how long will this continue and will ratepayers fork out the bills?
  • How much will lighting cost?
  • How much did relocation of electric power station cost?
  • How much did consultants cost, not to mention staff time?
  • How much did relocation of historical society cost?
  • Will tenants sue for lost revenue? How much will this cost?
  • Will tenants’ rent really cover costs?
  • What’s the cost of insurance?

There are probably scores of other items that we’ve neglected to list. This is only a start! It’s definitely time that Council stopped calling this a $41.2 million dollar project. That sum is ONLY FOR CONSTRUCTION. It does not account for anything else! The total amount is astronomical. Now if this Council was a true believer in transparency, residents would have all of these figures at their finger tips. Councillors probably would as well – which we doubt they have!

The most crucial question though is: If projects had gone ahead on time (ie McKinnon grandstand/pavilion as previously noted on Neil Pilling’s blog) what would this do to cash flow and liquidity base? Maybe that’s our answer as to why so many things are so delayed? No wonder the Auditor General declared that Glen Eira is ‘high risk’.

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