GE Service Performance


The Auditor General has released various reports which bemoan the fact that many Local Government Annual Reports and budgets generally lack transparency and relevance – that what they contain is often incomprehensible to the lay resident. We believe that Glen Eira excels in this area. Attempting to make sense out of the published figures is nigh on impossible. Admittedly, we’re not accountants. But that’s exactly the point if the Auditor General’s recommendations are taken seriously. One shouldn’t need a PhD in accounting or economics to be able to grasp what is really going on! Let’s take a few examples:

  • In 2011 according to Council minutes (excluding Special Committees) there were 21 items considered in camera which contained the words ‘legal advice’. That is just under a quarter of all items listed for in camera. We further assume that many of these items consisted of external legal advice and hence would probably not be recorded under the category of Corporate Counsel in the budget.
  • What is recorded in the 2011/12 budget under Corporate Counsel is the following: Expenses for the forecast year of $1,458,000 and an ‘income’ of $8,000
  • As if this isn’t enough there is also the strange category of ‘Customer Service and Council Governance’. Exactly what this means is anyone’s guess, since most people would expect Governance to fall under the jurisdiction of the Corporate Counsel. Not so Glen Eira! The figures for this department are: Income – Zero! Expenses: $4,963,000.
  • One most also query exactly what Customer Service means? Is this staff? Telephones? Little leaflets? etc.etc.etc.

So what we seem to have, apart from vague, obtuse categories, is nearly $6.5 million dollars expenditure and we really don’t know a thing about how, nor why this money is spent. All we know is that Glen Eira sure uses a hell of a lot of lawyers at the drop of a hat with no real accountability for their use. Come on councillors – it’s time budgets and Annual Reports really informed residents as to what is going on, and precisely how their money is being spent, rather than simply winning prizes for ‘presentation’! What’s required is a lot more substance and less camouflage.

GESAC court battle over

10 Jan 12 @  07:00am by Jenny Ling

TWO Glen Eira basketball clubs look set to play ball after a lengthy battle over the use of courts at the new Glen Eira Sports and Aquatic Centre. Glen Eira Council is hoping the Glen Eira Warriors and McKinnon Basketball Association will share the use of its $41.2 million Bentleigh East centre after calling on Basketball Victoria to mediate. The council initially granted the contract to the Warriors, but backflipped after protests from the McKinnon association.

Under the agreement, the Warriors will have access on Fridays and Sundays from 6pm to 11pm while McKinnon will have access on Saturdays from 8am to 11am.

McKinnon must also provide two alternative basketball courts to the Warriors on Saturdays or allocate the GESAC courts to the Warriors.

Warriors spokesman Bob Mann said the club was happy with the agreement. “It’s been dragging on for six or seven months so it’s important to move it forward,” Mr Mann said. “It puts it in McKinnon’s court, they’ve got to come up with two courts in the area to suit our purposes.”

Mayor Jamie Hyams said he hoped both clubs would agree to the conditions. If not, it would be “disappointing”, Cr Hyams said. “It means McKinnon teams won’t have access to GESAC.

“We would prefer they have access which is why we came up with this compromise.”

McKinnon Basketball Association spokesman James Cody said the club would agree. “It’s a strange way of doing things, but the council has obviously been constrained by legal issues,” Mr Cody said.

Building delays mean GESAC won’t be opened until as late as March.

We’ve received several emails as a result of the Elster Creek posting and photos. It seems that in recent times residents all along the trail have received notices from Council informing them that land within the trail is/was going to be ‘vested’ in Council. In other words it was probably private property, or under the control of the old MMBW and would now be turned over to Council.

Several properties along the trail have over the years moved their fence line out further into the trail given that the land was within their title. Council has known about this for more than a decade – ie that residents are claiming their property rights!  There are new developments backing onto the trail at present. We’ve received a photo where one of these properties had a stake driven into the ground outside the current existing fence line. We therefore surmise that given the history of this strip of land, more land will soon be disappearing behind private fences.

This then leads on to crucial questions:

  • How far into the trail will these new fence lines encroach?
  • Will the new, brand spanking concrete pathway be impacted?
  • If it will, then why didn’t council investigate this possibility before expending hundreds of thousands of dollars on the yellow brick road – especially when this type of activity has occurred several times already in the past?
  • Have any ‘secret’ deals been conducted with adjoining property owners? Has any money been handed over in order to safeguard the Trail pathway and to cover up any shortcomings?

We are of course only surmising that this is likely to occur. But what is absolutely clear is that once again this administration hasn’t done its homework. For all we know, residents could have the legal right to move their fences smack into the middle of this glorified and expensive path. The shambles and incompetence seems to continue unabated.

This is a sad tale of waste, lack of engineering know how, and inadequate planning. Several years ago, council decided to apply for a Commonwealth grant to ‘redevelop’ the Elster Creek Trail. A bitumen path was already in existence. We estimate that for the cost of $30 – $40,000 this existing pathway could have been widened in several places and several rough edges smoothed out. Instead, in its wisdom, council put up $180,000 (Correction: – $140,000) of its own money and received the equivalent amount from the Commonwealth.

Since then, we assume that many more funds have been expended on this venture – and this year’s budget includes another $100,000 for the Trail. What we don’t know however is how much the following extravaganzas have cost –

  • Security guards stationed at night to protect the concrete.
  • Rubber matting replaced with new rubber matting 3 months after being laid
  • White stripes down the centre when council doesn’t even know whether this is a heavy bicycle track or not. The guidelines recommend this for ‘heavy’ bicycle usage.
  • The ripping up of literally hundreds and hundreds of metres of side grass and replacing this with instant grass.

The really important outcome however of this yellow brick road with zebra stripes is that the old bitumen path was ripped up and 4 to 6 inches depth of reinforced concrete laid. All well and good some might say – except that by raising the height of the existing pathway, water could no longer drain away as it had previously. The Trail is now a lake after any kind of persistent rain. It has become home to mosquitoes and god knows what other health hazards.

In the future, residents will undoubtedly have to cough up further funding to replace rotting fencing that sits in water for days on end . The mulch also continues to settle so that there are numerous patches of 4 inch drops from the edges of the pathway – a really good way for cyclists to topple over, or pedestrians to break an ankle. Since the Trail also meanders alongside trees there is continual debris and discolouring of the pathway – again further risk to life and limb. We have to simply ask:

  • Why wasn’t there any real engineering assessment done?
  • Why has this ‘redevelopment’ cost, we estimate, well over $500,000 when there was already an existing pathway?
  • What is council doing about risk management and health concerns?

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Share deal for courts on offer

Basketballers’ new agreement for Glen Eira venue

Nicole Precel

TWO basketball teams could share court time at a new sports facility in Glen Eira after a long-running fight over usage. The Warriors and McKinnon Basketball Association both want to call the new Glen Eira Sports and Aquatic Centre home. Glen Eira City Council Mayor Jamie Hyams said the Warriors— who won a bid to use the GESAC basketball courts — have agreed to share the courts with the McKinnon Basketball Association. ‘‘What’s happened is we have these fantastic new basketball courts being built, we did an expression of interest process through our officers and allocated to a group called the Warriors,’’ Cr Hyams said.

Last month, the council passed a motion that said McKinnon could have access to the courts on Saturdays from 8am to 11pm provided they found the Warriors two alternate courts from 8am to 7pm. ‘‘We think it’s in McKinnon’s interest to take up this opportunity,’’ he said. This comes after McKinnon petitioned to use the courts, mediation in November between the associations and on December 7.

Warriors president Geoff Charnley said he wanted it to work for everybody, but was waiting to hear back from McKinnon.

‘‘They have until January 15; if they do nothing, we get Friday, Saturday and Sunday,’’ Mr Charnley said.

McKinnon Basketball Association president Eric Hollingsworth said they had accepted on the condition that they could negotiate out of current leases with schools and that the Warriors were acceptable tenants.

‘‘It is obvious we can fill the court space comfortably, even with GESAC, MBA needs to continue with its other facilities,’’ he said.

The MBA will juggle almost 2000 players and 258 teams.

From Glen Eira Leader

Frustration pooling in Glen Eira

3 Jan 12 @  11:10am by Natalie White

“The Glen Eira Sports and Aquatic Centre pool hall is slowly taking shape. FAMILIES are on summer holidays, but construction delays have put the heat on the unfinished Glen Eira Sports and Aquatic Centre. Work was not completed by the industry Christmas shutdown date of December 22 and will not start again until January 16.

Mayor Jamie Hyams said the delays were “very disappointing”, but the council was pushing to have the centre finished “as soon as possible”. “It will be worth the wait,” Cr Hyams said.

It was hoped the $41.2 million Bentleigh East centre would open in December, in time for the warm weather. Frustrated residents have posted comments on the centre’s Facebook page, angry they won’t get to use it for much of summer. Michelle Meier said her children’s swimming lessons booked for February had been cancelled.

“I’m also frustrated as I have four foundation memberships and no access to the pool and no known time frame,” Ms Meier said. Trina Eldering Gillies said the council “should have given a more realistic time from the start”.

The dry areas – including indoor courts, gym, creche and cafe – are almost complete, but work on the pool hall has been delayed.

In a statement on the official GESAC website, the pool’s steering committee chair, Cr Michael Lipshutz, said the council had used every means at its disposal to have the builder comply with building time lines. “Council has been levying liquidated damages as a consequence of each milestone missed and they are now approximately $1 million,” Cr Lipshutz said.

More than 3000 people have bought memberships so far.”

AND HERE’S WHAT RESIDENTS SAID ON FACEBOOK –

“I knew it as they have cancelled my kids school swimming which was to be early feb!!! I’m also frustrated as I have 4 foundation memberships and no access to the pool and no known time frame as to when my kids lessons will start!! Now it’s too late to change and go elsewhere, NOT happy at being promised something and not having it delivered!!! I’m sure I’m not the only one”.

“same with gym membership”

“Yup casual rates are sooo expensive!!!!!”

“Will foundation members be compensated as we were told it would be open now… Look at the weather..!!!”

“Not good enough!! PS. Go have a look at Oakleigh Aquatic Centre 4 Outdoor Pool areas… Such a winner!!”

“Classic Glen Eira”.

“Thanks Stephen, I will! But NOT happy that I was promised access to pools for the entire summer and will now have to pay to go elsewhere, more out of pocket costs!!! Let’s see if there’s any compensation”

“On no 😦 you should have given a more realistic time from the start”.

“Under promise and over deliver!!!! Tell us November then def opening in december now could be end of summer……march!!!!! instead if you’d said march and opened jan people would not be soooo annoyed/frustrated!!!!”

“So all those millions you are charging the builder will be shared among the foundation members as a token of you apologies right????”

“Are swimming lessons going ahead as planned for February? If not or if your in doubt – let the public know. We need to make other arragements for the kids. With 6 weeks to go it will be difficult to do”.

“Seriously….. Now im without a gym for a second month, well your at it why not make it three?”

Glen Eira Sports & Aquatic Centre Hi Marissa, at this stage it is too early to say, we will be in touch with all of our Swim School members to arrange introductory classes as soon as we have more information from the builders.

“Tried to get in to 3 other swim schools, FULL!!!!! Surprise surprise!!!!!!”

“SHAME ON YOU!”

“To all those who are commenting and taking a cheap shot at GESAC, take a step back and try show some understanding. It is a $40+ million project. It is an enormous complex and understandably the builders didn’t finish it in the time HOPED. The builders are on their industry break now. What do you want GESAC to do about it? You think they are delaying it on purpose? Just try and be patient because once it opens in February or March, I know everyone will be amazed by what it has to offer”.

“I agree John”

“I totally understand that thus us not the fault of GESAC as a company but surely they could extend a little goodwill for those of us who gave been without a gym now for ongoing months”.

“At least show us some more photos!!”

The fact that it is going to be 40C tomorrow and you are still not open, with your waterslides there to tease us, is really starting to piss me off! – OPEN ALREADY!”

“How’s construction looking?”

Glen Eira Sports & Aquatic Centre Hi Tim, We will post some new pictures as soon as possible as we have to work around the builders.

PS – Some more comments have gone up –

“In “winter” season all building industry taking holiday. Like all of us. Unfortunately GESAC forgotten is Christmas time and people taking break. Planning dep –. Were they on “Holiday” at promising time?”

Glen Eira Sports & Aquatic Centre Hi Guys we will be posting more photos again shortly.

“And maybe you could offer some complimentry passes to all signed up members at Caulfield Swim Centre? Also possibly offer some swim school lessons at Caulfield Swim Centre if it doesnt get started in the new centre?”

We’ve received some photographs and have decided to put ‘Anon Carnegie’s’ comment up as a full post –

I have recently been wondering why metal tables and seats were removed by council near the pedestrian lights in Koornang Road. Sawn off at the base they just disappeared overnight with nothing replacing them.  Then suddenly the reality appears.  Our public seating, available 24 hours per day has been removed to make way for private seating, owned by Grill’d, the new addition to the ‘culinary delights’ of Carnegie.  How can this happen,  why has a public space had seating removed  to make way for private seating available only to customers of a major chain fast food conglomerate?  This really troubles me and I would like some answers from councillors to explain how this can and has happened.

No, we’re not talking Christmas cheer, moon landings. It’s more like plucked ducks (forgive the mixed ornithology) limping sadly home, much the worse for wear. But they’ll find that the cupboard is bare and major structural damage is visible even from outer space. We’re referring of course to the latest ‘hold up’ with Duncan McKinnon’s much vaunted $8.8 million upgrade and new pavilion and grandstand. According to Cr Pilling’s blog, all is silent on the western front. No tenders, no nothing. All that’s happened is the laying of more concrete for the extended car park.

You don’t have to be a genius to figure out that Santa’s sack of goodies is empty. GESAC, borrowings, delays, lawyers, lousy planning and of course a ‘liquidity crisis’ simply means that there is no money to go ahead full steam with what Lipshutz, Tang, Hyams regard as sacrosanct – the strategic resource plan and budget. Well, we’ve already seen how pliant the budget is, and how wonky the SRP can be. Now there’s the reality that we’ve probably run out of available moolah  – that’s why the delay. For all the talk of prudent and responsible fiscal management, we just have to wonder how Glen Eira can find itself in such a mess. The old maxim of live within your means and the sky’s not the limit when it comes to borrowings, has been proven correct. Again, we give fair warning dear friends – watch out for rate increases that will make 6.5% look like chicken feed. As time goes by, the Auditor General’s latest grading of ‘high risk’ for Glen Eira will resonate so loudly that all the merry chirpings of the faithful flock will be drowned by the cacophony of  residents asking ‘how in the hell could this happen’?

The following post has appeared on Cr. Pilling’s blog.

Earlier today sent this email thru to Crs ,CEO and admin on the need next year to review the whole Expression of Interest process that led to the present unfortunate situation where 1400+ local kids, families and clubs will most probably not be enjoying the brand new facilties at GESAC next year.
It was a case I feel of the wrong process for the wrong situation and an important part of any review will be acknowledging this. To conduct to what amounted as a quasi commercial tender process was to say the least misguided.

“In the aftermath of this years Gesac basketball saga feel it would be helpful to spend time in the New Year reviewing the whole EOI process and the criteria used in assessing.
I feel there are real questions as to whether this was the right way to go from the start.It’s too simple and misses the point just to say that the MBA should have submitted a better bid.
There has to be a better way of determining the allocation – one that is more equitable and doesnt over emphasise ‘marketing business plans’ and court fees at the expense of real community need and the realities of local sport. Will do some research on similar situations for info on different allocation models. In my mind there are similarities to the childcare fees issues about getting the balance right.
In the end the current EOI process lead to a poor outcome that has caused anghst and outcry in our communities- For this reason alone we should work hard to ensure a fairer more community minded process is in place for the second twelve mths of GESAC” .

COMMENT

Whilst we applaud Cr. Pilling for his stance and making this public, we also believe that it is a case of too little, too late. We ask councillors the following questions and believe the public has a right to some honest answers:

  • What role did councillors have in determining the selection criteria for the EoI’s? If none, why not?
  • What feedback was provided to councillors throughout this entire process? Was it adequate, detailed, comprehensive?
  • Did councillors ever get to read the formal applications? If not, why not?
  • If read, were councillors ever asked for any formal feedback, suggestions, preferences?
  • What was the legal advice? Since there were at least two legal opinions sought, did these opinions differ in any way?
  • Were any figures on proposed budgets presented to councillors at any stage? Were they asked for?
  • Were councillors derelict in their duties to oversee the allocation process?
  • Was the administration derelict in its duties in not keeping councillors adequately informed of all stages, requirements, budgets, and progress?
  • Why did councillors not move motions in council that would remove the ‘confidential’ status of the item?

We have repeatedly stated that transparency does not occur behind closed doors. If Cr. Pilling and others are dissatisfied with the outcome, then their objective should be to ensure that the processes are correct right from the start. If questions are asked and answers are not forthcoming, then a formal council resolution would put an end to any obstructionism that may be occuring.

It would also be of great interest to residents that councillors explain why they voted as they did. This is stated in the Local Law, yet we have no idea why Hyams, Lipshutz, Tang and Forge voted the way they did. This is not transparency and accountability. It reeks of more secrecy  and behind the scenes discussions. As with so many other issues at Glen Eira, the  pillars of good governance – transparency, accountability, – are non existent.

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