GE Service Performance


Share options bounced at Glen Eira basketball centre

18 Oct 11 @  07:30am by Jenny Ling

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GLEN Eira Council has dragged Basketball Victoria’s chief executive into its Glen Eira basketball courts botch-up.

The Glen Eira Warriors and McKinnon Basketball Association told the Leader that chief executive Wayne Bird had recently contacted them to try to fix the council’s handling of the courts contract at the $41.2 million Glen Eira Sports and Aquatic Centre.

The council initially gave the contract to the Warriors in May but, one month later after protests from the McKinnon association, sought legal advice over whether it was legally binding.

Mayor Margaret Esakoff and Deputy Mayor Jamie Hyams refused to comment, including whether they had got advice.

Basketball Victoria operations manager Gerry Glennen, based in Albert Park, confirmed Mr Bird had approached both groups to see if a compromise could be reached.

“But I don’t know … whether that was successful,” he said.

Glen Eira Warriors president Geoff Charnley said the Warriors would not compromise.

“It was suggested to us that we give up weekends and give it to them (McKinnon),” he said.

“We said ‘no, we need the weekends’ … that’s not going to work for us.

“The councillors need to make a decision. Time is marching on, that’s our real concern … it’s (GESAC) going to open soon.”

McKinnon Basketball Association spokesman James Cody said the group was willing to compromise.

“We would rather have some time there than none,” Mr Cody said. “We just want to get the right outcome.

“At the end of the day if we don’t get it, it will be a pain, we’ll just have to manage with another facility.”

For those who may not know the works of Kafka, we strongly recommend The Trial & The Castle. In their own way both chronicle the crazy, manipulative world of bureaucracy gone mad. Events of this afternoon in Council Offices would fit very nicely into the nightmarish world of Kafka. Below is the chronology of these events:

  • Cr Penhalluriack had written to Mayor Esakoff informing her that he wished to inspect the Register of Interests and his own Personnel File as every resident is entitled to do under the Local Government Act and the Information Privacy Act. That he would come to the reception desk to pick up the documents. No response was forthcoming from Esakoff.
  • Penhalluriack arrived at the prescribed time last week only to be informed that the documents were not available since he  had not filled out the required form. This was then filled out and this afternoon’s ‘Pick up’ time was again transmitted to Mayor Esakoff in writing.
  • Penhalluriack invited a resident to accompany him as a witness
  • Upon arrival the Operational Manager of Civic Compliance met both at the Reception desk and invited them into a separate room where Council’s Privacy Officer (Rachel Kenyon) was waiting.
  • Following introductions, the resident witness was informed that the Register of Interests was only available to Cr.  Penhalluriack since the required form was not filled out by the resident.
  • Kenyon informed the group that the documents were available for inspection only until 4pm (arrival at the offices had been  shortly after 3pm). When questioned as to whether there is a time limit on ‘inspection’ Kenyon responded that that is when she finished work and that if more time is required then another request, and appointment must be made – and presumably another form filled out!
  • When Penhalluriack asked some general questions of Kenyon her reply was that she was there to ‘discharge her duties under the Local Government Act and NOT TO COMMUNICATE’ and that all questions be forwarded in writing to Paul Burke. The resident then asked whether the Local Government Act also forbade ‘communication’? No answer!
  • Penhalluriack then stated that he had been directed to forward all requests via the Mayor and that he had complied with  this. He then asked Kenyon whether she believed he was bullying or harassing her. The response – ‘No comment’.
  • Penhalluriack inspected the register and took notes. Upon completion he requested to see his Personnel File. Kenyon responded that she knows nothing about this and that the matter be taken up with Paul Burke. Penhalluriack then wanted to know if the Mayor was available. Kenyon left the room to check. She returned shortly after and informed everyone that  the ‘Mayor was busy’. The meeting then concluded.

COMMENT

Council officers are there to do the bidding of councillors and not the other way around. These events are inexcusable – legally, morally, and socially. Every resident has the right to be informed (and inspect) the information that council has collected about them, as well as to inspect the Register of Interests. If councillors can be treated in this obnoxious and deliberately obstructive fashion, then what does it say about the potential treatment of ordinary citizens? Esakoff’s seeming complicity in these events also deserve the spotlight.

Neil Pilling has highlighted another important item on Tuesday night’s agenda (9.3) – the call for Expressions of Interest to convert the conservatory at Caulfield Park into an 80 seat café/restaurant. We applaud Cr. Pilling for his stance that instead of wasting more money on such EOI processes, the funds would be better spent on actually fixing and conserving the building!

The current state of the conservatory requires full investigation and answers to these questions:

  • Why has this important historical building been allowed to deteriorate to the extent that it has? Why have priorities been  given to ‘concrete plinthing’ ahead of preservation?
  • How many more times will the old and spurious argument that something will cost too much to renovate/develop/preserve, so let’s get rid of it, be used to justify a pre-planned agenda – ie. swimming pools, maternal centres, libraries, etc. etc.?
  • Why is ‘consultation’ following the call for ‘expressions of interest’ and not the other way around? Previous ‘consultation’ (ie survey) is now obsolete, skewed, and irrelevant – especially since no real proposal was featured in this ‘survey’.
  • How does this support the already existing businesses in the area?
  • What environmental and social impact will this have on the park and its surrounds?
  • How much open space will be lost?
  • Can the area accommodate more parking?
  • What happens if there are no bona fide EOIs? Will council allow this site to simply perish?

An alarming new trend in Council decision making has become increasingly obvious over the past few months. Major issues are suddenly not being handled by full council but are introduced, discussed, and deliberated upon through the secret and unaccountable advisory committees! Even worse, is that Officer’s reports presented to these committees never see the light of day! Apart from the Environment Committee, none have external representation, agendas aren’t published beforehand, and the public are definitely not invited. This is again highlighted in the agenda for Tuesday night’s council meeting.

It strikes us as strange that important Planning Scheme matters such as ‘impervious surfaces’, ‘Open space strategy’, ‘Environmentally Sound Design’ should be relegated to the Environment Committee alone and not full council so that proper debate, motions, resolutions and most importantly, officers’ reports are available for public scrutiny. We present the following
extracts from the Environment Committee ‘minutes’ and direct readers attention to:

  • Reports are to come back to the Committee, not council
  • Presentations are to the Committee alone. Why not to the public as well?
  • Note the failure to (include the) answer CL’s query on C60!
  • Note the dampeners always seem to come from Officers!

We do however acknowledge the efforts made by Cr. Pilling in relation to these issues!

“Open Space Strategy

Cr Pilling noted that Council had endorsed the Committee recommendation to consider a report on this matter.

CL (resident) sought information on population growth and enquired if the impact of the proposed Caulfield development had
been considered.

Action: Officers will enquire as to progress on preparing the report with the relevant Director and advise the Committee. Officers will provide the Committee with Glen Eira’s latest population projections. 

9.0 Sustainable Design in Planning Process

Cr Pilling suggested that a broader approach is needed to be in step with surrounding Councils who have already implemented some form of voluntary ESD requirements in their planning processes.

RR (resident) circulated a separate report on the matter.

The Chair acknowledged the challenges of using what is currently a voluntary scheme noting that having adequate provisions in the state policy section of the Planning Scheme would be far more effective as it would be enforceable.

DAF (Peter Waite: officer) noted there had historically been some concern in the community over councils using the planning application process to introduce matters outside of the scope of the Planning Scheme.

 JG (resident) stated that the introduction of a voluntary scheme would provide relevant information to developers which may not be readily available and developers could promote the ESD benefits at the point of sale.

Cr Pilling felt that as most neighbouring councils where using STEPs, Council should also.

Councillors carried unanimously the following recommendation to Council (moved by Cr Pilling, seconded by Cr Tang)

Action: Officers will invite a representative from a council that has recently introduced ESD controls (within last five years e.g. Boroondara, Bayside) to address the Committee at the next meeting. Officers will seek to provide further information to the next meeting about the effectiveness of voluntary ESD schemes at other
councils.
 

COMMUNITY PLAN & ENGAGEMENT STRATEGY  

This is another example where major decisions have primarily been channelled through a committee. Residents have not seen any of the public submissions, nor the rationale for the selection of community reps on the Steering Committee. Worse still is the proposed timeline and terms of reference for this latter committee. No mention of voting rights, community reps outnumbered by councillors, and inexplicably, the committee will CEASE IN FEBRUARY 2012 (unless reinvigorated by council) when the overall consultation proposals are still ongoing – especially the first draft, review, and dissemination. Further, there is no plan to include community reps on the Consultation Committee!

The terms of reference for both are:

“Community Consultation Committee Terms of Reference

Role of the Committee

The role and function of the Advisory Committee is to act as a steering committee to assist Council by providing recommendations in relation to reviewing, improving and broadening the ways Council consults with all residents, ratepayers and other stakeholders to ensure maximum participation, communication and value to the community.

Membership

Council will appoint members on an annual basis. The Advisory Committee will comprise:

Four Councillors
(including Chairperson)

Mayor – ex-officio

Meetings

Meetings shall be held at least four times annually.

Reporting

Advisory Committee recommendations will be submitted to the next appropriate Ordinary Council Meeting for determination.

Community Plan Steering Committee

A steering committee shall be established to oversee the development of a new Community Plan consisting of the Community Consultation Committee and representation of up to three external members.

Sunset Clause

Unless extended by Council Resolution, this advisory committee shall cease to exist on 28 February 2012.”

Last but not least, there is the NON APPEARANCE of the minutes of the Special Committee regarding CEO reappointment. For a 3 minute meeting, it shouldn’t take this long to put up some palty minutes! But even stranger is the fact that the entire AGENDA for this meeting has now disappeared from the Council website. It seems that this no longer exists!

The Melbourne Racing Club wishes to keep you fully informed of short-term road closures during the upcoming 2011 Caulfield Spring Carnival. The road closures are required to ensure the safe entry of patrons into the racecourse and have been formulated in conjunction with Victoria Police, local authorities and specialist traffic management consultants as part of an overall traffic management plan.

We have included a Residents Pass to allow access to your street should you encounter a traffic controller on the day. To assist in the implementation of the plan it is advised that residents of Hudson St, Payne St, Eskdale Rd, Newington Gve and Redan Rd avoid using Glen Eira Road to return to their homes after 2.30pm.

The traffic management plan will be in effect on Caulfield Guineas Day 8th October, 2011and Caulfield Cup Day 15th October, 2011. In summary, please note the following changes to normal conditions:

• Normanby Road will be closed to all traffic between Smith Stand Queens Avenue from 8:00am on both Saturdays.

• No entry is permitted into Bond Street from Balaclava Road or HejLWDOdStreet from Normanby Road during the event except for residents.

• Entry to Payne Street is only via Kambrook Road and some delays may be experienced due to the increased traffic volumes on Glen Eira Road.

• Traffic in Bond St& Heywood St will be one way only and exit will be to Normanby Road or Balaclava Road at any time.

• Entryinto Bond Stand Heywood St,south of Members Drive, is permitted from Station St between 6.00am and 10.30am and thereafter only from Members drive which is accessible from Kambrook Road. Please note that access into Members Drive will require you to display a Members Car Pass(Pass included for Bond S & Heywood St Residents).

• The following streets will be closed to traffic:

Eskdale Road, Newington Grove and Hudson Street at Kambrook Road; and Wyuna Road at Redan Road. Entry for residents will be via Bambra Road Only

The following streets will be closed to non-residents:

Payne Street at Kambrook Road;

Bowles Avenue at Redan Road; and

Eskdale Road and Hudson Street at Bambra Road.

The last two dot points are to be implemented on a trial basis in response to resident feedback and in an effort to reduce traffic using these streets (and improve residential amenity). Council will be contacting residents in the weeks following the Spring Carnival to determine whether the trial was successful.

The level of understanding and co-operation received from local residents has been part of the great success of the Caulfield Cup Carnival in past years and it is always our intention to minimise any inconvenience on our premier race days. On behalf of the Melbourne Racing Club, I Wish to thank you for your assistance and hope you come and enjoy Caulfield this spring for the major annual sporting event in our local community.,

o Nazzareno Marchionda

FACILTIES& PROPERTYMANAGER,

Plea to stop the chop in Glen Eira

4 Oct 11 @  07:00am by Jenny Ling

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Sheila Nash. Picture: Jason Sammon

Sheila Nash. Picture: Jason Sammon

RESIDENTS are calling for urgent and decisive action to stop significant trees being chopped down in Glen Eira. Elsternwick resident Sheila Nash said a century-old peppercorn tree near her house was cut down this month.

She said Glen Eira needed a policy, similar to those of the neighbouring Bayside and Port Phillip councils, which had by-laws controlling the removal of major trees on residential land.

“Everyone in the community benefits from a greener landscape. And although we all have certain private rights, isn’t that why we have planning laws?” Mrs Nash said.

Now most residents can remove trees from their properties without the council’s permission. Councillors voted to establish a classified tree register in April, but in June they voted to allow two mature trees in Carnegie to be felled, against advice from council officers.

Arborists would search for and identify trees that met criteria based on horticultural and aesthetic value, size, age and location. Council spokesman Paul Burke said controls would cover “the best of the best trees in Glen Eira, not a blanket control”. “It will take some time to carry out the survey,” Mr Burke said. “It’s a huge piece of work … no-one’s putting a time frame on it.”

A council report says “many residents have expressed concern over the loss of significant trees and council’s lack of control over these assets”. Mrs Nash wants residents to rally on the issue and email her at eiratrees@optusnet.com.au

What would any reasonable person conclude from the following sentence? –

“Council can assure you that emails to Councillors are treated in accordance with the wishes of individual Councillors”.

This sentence comes from the response to a public question (10th April, 2006) and signed off by the then Mayor, David Feldman. It suggests that vetting, intercepting, archiving, of emails is done with the INDIVIDUAL CONSENT OF EACH COUNCILLOR. Reality, however might suggest something entirely different. We might even contemplate whether each and every councillor is aware that this happens, the full extent of the ‘surveillance’, and if they are aware, whether or not they have ever granted their unequivocal, individual consent. It also raises many legal questions as to what constitutes ‘official council business”. If residents email a councillor inviting him/her to a private party because he/she happens to be friends with these residents, then what right have anonymous officers got  to view such private emails? And who is the ultimate arbiter of ‘official business’ anyway? The real issue though is how can something be classified as ‘official business’ unless it is first opened and read by an anonymous council-appointed censor?

The Whelan Report made it absolutely clear that the siege mentality of this administration is to gather as much ‘information’ (on councillor activity?) as possible –“The administration has adopted the practice of retaining copious records as protection against possible accusations by Councillors”. Logically then, in order to sift through what might be ‘accusatory’, everything must be captured, logged, archived, and kept in a little black book on someone’s desk.

Surveillance is enshrined even further through the Staff Code of Conduct – “Staff members must keep their manager/Director informed about information/requests from Councillors. If a matter is of interest to a Councillor, the Councillor may raise it with the Director or CEO and they ought to be aware of it so that they can respond effectively. The only officers who are authorised to provide written information to Councillors are the CEO and Directors. This includes faxes and emails. The reason is that the CEO and Directors meet regularly with Councillors and are aware of the context of requests and issues. All written information to Councillors goes via the Councillors’ secretariat in the CEO’s Office”.

In most organisations, this is innocuous and reasonable. How benign such as state of affairs is in Glen Eira is the fundamental question. Senior administration have elevated themselves to the role of self-appointed gatekeepers, collecting and feeding whatever information they want to councillors. Further, it could be argued that other staff are dragooned into being pseudo spies, reporting every conversation and request to those on high. We know of repeated councillor requests for information which have failed to materialise, or have been delayed for so long that the issue is dead and buried.

One thing is absolutely clear to many residents. The corporate culture of Glen Eira is in desperate need of change. Only Councillors can enact this change – if there’s the will and the courage – as demonstrated in the Gold Coast councillors’ resolution.

The minutes from last Council Meeting have finally made an appearance. Two questions were asked in relation to the initially proposed pedestrian ‘refuge’ in Alma Rd. We find these queries particularly informative – especially when they are compared to the announcement in the September Glen Eira News which stated:

“Alma Road, Caulfield

pedestrian refuge

Council sought submissions regarding a proposed pedestrian refuge in Alma Road, Caulfield North.The pedestrian refuge is planned to be installed just east of Wilks Street and is designed to facilitate walking and improve pedestrian safety in line with Council’s Towards Sustainable Transport 2011–2014 Strategy”.

The ensuing public questions were –

Subject: Pedestrian refuge in Alma Road

“What, if any is the justification for Councils proposal to put a pedestrian refuge in Alma Road Caulfield North? What if any investigations have been made with regard to the need for such a pedestrian refuge in the suggested position?”

The Mayor read Council’s response. She said: “Following public consultation Council’s Transport Planning department has decided not to proceed with this pedestrian refuge at this stage.”

Subject: Pedestrian refuge in Alma Road

“How does council justify spending money on an unnecessary pedestrian refuge in Alma Road North Caulfield? What if any evidence does Council have of any danger posed to pedesrian traffic which might outweigh the justification of denying residents adequate access to their homes? What evdience does council have to justify the comment that there is no demand for parking in the area? How does council justify written promises made to residents that parking in the area would not be affected by the addition of new bicycle lanes and then 6 weeks later write to resident with a completely opposite proposal? How does Council justify the inconsistancies in the implimentation of its own Glen Eira Road safety strategy?”

The Mayor read Council’s response. She said: “Following public consultation Council’s Transport Planning department has decided not to proceed with this pedestrian refuge at this stage”.

COMMENTS:

  • Residents reading the Glen Eira News could be forgiven for thinking that the refuge installation was a fait accompli.
  • Second question on ‘evidence/research/statistics’ remains typically unanswered
  • Residents are no clearer as to WHY Alma Rd was first chosen, and now, why it has been disgarded.

We’ve previously reported on the allegations of bullying and harassment made against Cr. Penhalluriack by Andrew Newton. We’ve also highlighted the fact that such allegations are not a new tactic by Mr. Newton – as evidenced in the Whelan Report.

We believe that it is in the public interest to reveal some further information on this issue so that the record is set straight and people may make up their own minds as to what is actually going on. The facts are:

  • Council (rather than WorkSafe) hired Ms. O’Neill to conduct an ‘investigation’ into the bullying allegations
  • Ms. O’Neill is a lawyer specialising in workplace issues
  • Two residents were interviewed by Ms. O’Neill at the request of Cr. Penhalluriack
  • These residents were asked for their views on the ‘interactions’ between Cr. Penhalluriack and Newton at 4 separate Council Meetings. They were also asked for their opinion as to whether these ‘interactions’ were ‘appropriate’
  • The specific council meetings primarily involved Cr. Penhalluriack’s Request for a Report on meetings between the MRC and Newton; the mulch heap fiasco and the Boyd park grant for drainage.

Both residents confirmed the following:

  • Penhalluriack was fulfilling his legal and fiduciary duty in highlighting possible health risks which could place Council (and its employees) at risk if not attended to. It was also noted that only two councillors voted against the motion. Hence a majority were in agreement with Penhalluriack
  • That as a councillor Penhalluriack has a legal and fiduciary duty to ensure that funding is spent in the most cost-effective manner and to the benefit of the residents of the municipality
  • That other councillors over the years have also expressed ‘disappointment’ with the content, comprehensiveness, and overall quality of officers’ reports. That current councillors, apart from Penhalluriack, have questioned procedures and the need for cost-benefit analyses in reports.
  • That in their view, Penhalluriack’s language, demeanour, and questioning of officers is perfectly appropriate given his role and legal obligations as a councillor. At no time could either resident perceive these ‘interchanges’ as bullying and harassment.

Admittedly, neither of these residents are privy to what goes on behind closed doors. They could only attest to what they had witnessed. However, several points need to be made:

  • Are we really and truly expected to believe that a seasoned bureaucrat like Newton suddenly feels threatened because a councillor sees fit to ask uncomfortable questions in public and/or in private? Or that he demands reports that are detailed and comprehensive?
  • Should residents accept the silence and refusal to answer public questions on how much this investigation has cost them? We have stated before that any lawyer worth a cracker would probably be charging somewhere between $150 and $400 per hour. Then there’s also the writing of the report and god knows how many people were interviewed. So what is the pay out to O’Neill? We hazard a guess that it could be well over $30,000.
  • History tells us that the bullying card has been played before by Newton. Really amazing that a man who has worked in Canberra and at State level and undoubtedly experienced much pressure in these jobs, should twice in 6 years suddenly feel ‘bullied’ by mere part timers, who ostensibly, are simply doing their elected tasks.
  • What further machinations are being played out behind closed doors, since the in camera items continue to feature ‘Occupational Health & Safety’ items which we presume relates to this affair?

We’ve also stated several times that the history of Glen Eira is besmirched with dismissals, disagreements, and now 4 Municipal Investigations. All (serendipitously) coincide with the arrival of Newton. He remains the solitary common denominator in all these trials and tribulations. The next month is thus crucial. Councillors must decide whether to anoint him for another 2 years, or seek a new CEO that will bring a breath of fresh air into Glen Eira and transform what many residents see as a repressive and out of touch corporate culture.

The following statements were made in relation to the ‘minutes’ of the Pools Committee –

LIPSHUTZ: Pools committee meets on a regular basis…’pool is progressing very well’…one pool has already been tiled and the other one is being tiled….’we are still on track for a December opening’…..’our staff are right on top of the work…..’the builder tried to suggest measures which our staff rejected’….’that indicates the level of concentration and the level of awareness that’ staff have in relation to the pool….

PENHALLURIACK: ‘I have been attempting to attend (the pools committee meetings but dates aren’t published and minutes aren’t provided)….’I am concerned that there are no records in the minutes of progress ….items 1 to 5 are all subheadings and no information about what’s happened….I am more than happy to accept the fact that we have experts….but I would like to be able to attend these site meetings to see for myself…..and a little more detail than what we have in these minutes…..liquidated damages tells me nothing….these (should be)  meeting minutes and not simply meeting headings… there is no date for the next meeting (Penhalluriack asked Lipshutz when the next meeting is scheduled).

Lipshutz responded that he doesn’t recall but will check.

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